Alex Lacey
Head of Events, Silverstone Circuit

"I would like to pass on a huge thank you from myself and the Silverstone team to you and your team for the tremendous effort, hard work and commitment put in by everyone to enable Silverstone to deliver the most successful Formula One British Grand Prix ever."

David Harker
Chief Executive, Durham County Cricket Club

"Now that the dust has settled after our one day international match and having just attended the safety de-briefing, I would like to take the opportunity to thank you for your invaluable help and support in delivering this international event."

John Kerr
Event Management, Touchline Event Management

"May I take this opportunity to offer my sincere thanks for the help and support you afforded to me and my staff over the course of the Test Match last weekend."

Without exception, Kevin and the team of supervisors all commented on how much they enjoyed working with both yourself and John Handy as Safety Officers for the event."

"I hope that we can work together again in the future, perhaps at an Ashes Test!!"

 

Profile for Sue Watson - Managing Director

Sue Watson

1992

Worked with Leeds United FC to look at the training needs for the stewards and supervisors in the wake of the Popplewell and Taylor reports.

1993

Wrote a training programme for stewards working at Leeds linked to the new National Vocational Qualification in Spectator Control at Level 2. Also started to work with Safety Officers to put together an assessment process for the level 4 in Spectator Safety Management.

1994

Pilot of the new qualification for stewards, run at Leeds, Bradford, Cambridge and Scunthorpe, 120 stewards from the clubs trained and assessed to the NVQ in Spectator Control.

1995

Approached by Wembley to write and deliver a stewards training package for the Euro ’96 competition. Over the next eight months trained 967 stewards at Wembley and then spent the next two years assessing the stewards against the training they had received. During this time worked with Leeds as one of the Venues for the Umbro Cup, a ‘warm up’ event for the following year.

1996

Still at Leeds, and Wembley, now assessing Safety Officers all over the country for NVQ Level 4 in Spectator Safety Management. Trained the merchandisers for the Euro 96 Competition and was invited to look at their operation in Holland, for the Tina Turner Concert at Ajax Stadium.

1997

Approached by the Chairman of the Parades Commission in Northern Ireland to look at the Marshals who controlled the Parades and to see if the training we did would transfer to their needs. We ran a pilot with The Apprentice Boys of Derry and then worked with the Orange Order to deliver training, and assessment, train the trainer and developed a package for the Parades Commission to issue to other Organisations. This programme involved a five year commitment to working in Northern Ireland, on a part time basis. Parades in Londonderry emerged from high level conflict situations costing the city upwards of Millions of pounds to last year when there was full communication and a joint planning initiative resulting in a peaceful and trouble free environment.

1998

Appointed Deputy Safety Officer at Leeds United on a part time basis, during the next four years Leeds travelled Europe in the Champions League and The UEFA Cup, and I went along to look after the Corporate Guests and to trouble shoot on the event days. I also had a brief to assist the press if necessary. Attended and participated in UEFA briefings and prepared reports for Leeds on the issues that arose from travelling abroad.

2002

Approached by a Security Company in Portugal to go over and train Safety Officers and Stewards for the Euro 2004 Championships. We translated all the training notes into Portuguese and delivered to Safety Officers and Police in a pilot of the training programme. We then worked with a group of key staff, putting them through the steward training, Supervisor training, and finally taught them to deliver the training programmes themselves. This process took two years, with me going to assess the people I had trained as they started to run events. Over the period of two years we trained and assessed 200 stewards and trained their trainers to widen the participation of the clubs.

2003

Approached by The Football Safety Officers Association to write and accredit a training programme for all Safety Officers to participate in. I also wrote their business plan and funding bid for the Football Authorities to fund the pilots and part fund subsequent courses. The pilot programme ran in October with 15 Safety Officers from all over the country and from different divisions. We were then asked to run 12 more programmes over the next three years. The course was then accredited by Portsmouth University as a Certificate in Event and Matchday Safety Management. To date over 700 Safety Officers have attended the programme.

2004

Nominated Vice Chair of the Football Safety Officers Association. Appointed Safety Officer at the McAlpine Stadium in Huddersfield. A community stadium, which hosts football, rugby league and pop concerts. During this year a pilot training programme for the Cricket Safety Officers and The Rugby League Safety Officers were planned and delivered. In June I went to Portugal for the whole of the competition and worked with Euro 2004 assisting in the safety and security of the VIP and VVIPS. Completed and certificated against the National Vocational Qualification in Spectator Safety Management at level 4. In March I was appointed Security Co-ordinator for the ICC Champions Trophy to be held in September 2004. I assisted in the writing of the Security Plan and wrote the Operational Plan for the event. We ran a series of desktop exercises at each venue, trying to identify the particular issues that may occur given the teams that were attending. I completed risk assessments for all the events and worked with the Police and Safety Officers to deliver the events at each of the venues. During the event I assessed the event day operation and fed back directly to the Tournament Director David Clarke. I was approached by West Yorkshire Police to contribute to their Match Commanders’ course during the Emergency desk top scenarios.

2005

Appointed Safety Officer for Southampton FC. Safety Officer for the Elton John Concert in Southampton and Huddersfield. In May I was approached by CWC 2007 to carry out some training and desk top exercises in the West Indies for the Cricket World Championships, this will take place in 2006. Appointed at Event Controller at The Oval, London for the 2005 season. Safety Officer for the Trafalger Square celebration when England won the Ashes in 2005, completed all documentation, risk assessments and co ordination for the event in less than 48 hours.

2006

Wrote and delivered a desktop exercise to the CWC 2007 Security Directorate, prior to the ISSS Summit, and delivered a seminar at the conference, based on the Ashes celebration at Trafalgar Square Wrote and delivered desktop exercises for Twickenham Rugby Union, Murrayfields Stadium in Scotland. We have carried out Safety Audits for the England and Wales Cricket Board for the grounds to be used for the England V Pakistan Series and hold desk top exercises. Vice Chairman of the Football Safety Officers Association. Appointed Safety Officer at Headingley Carnegie Stadium, for all their International games, incorporating an Operational role. Retained as Crowd Safety Consultant by Transport for London for the Tour of Britain and the prologue of the Tour de France 2007. Giving advice and guidance to the management team and quality auditing the event management company.

2007

Delivered The FSOA Event and Matchday Safety Management course to Scottish Premier League Safety Officers in Scotland. Also in October we delivered a pilot programme for the FA of Ireland and GA Association of Ireland

2008

Appointed Safety Officer at Middlesbrough Football Club. In this role I was responsible for the whole matchday operation, making savings on the matchday budget as the Club was relegated to the Championship. Safety Management was never compromised, but the allocation of staff and redeployments realised a saving year on year for 3 seasons. In addition savings on Policing costs as we moved to some Police Free fixtures enable the Club to save £85,000 in the first year and over £100,000 in year 2 and again in year 3. Appointed to deliver continuous training and assessment in Scotland for the SPL and SFA. Appointed by The England and Wales Cricket Board to carry out safety Audits for all the Cat C cricket grounds against the profile of the Twenty20 series and make recommendations for change. We also ran desktops in the majority of grounds. Appointed to deliver a training programme for the Cricket Safety Officers, funded by the England and Wales Cricket Board. Appointed by the Core Cities Group and The Northern Safety of Sports Ground Group to write and deliver a three day training programme for Members of Safety Advisory Groups in Britain.

2009

Contract renewed at Middlesbrough Football Club. Appointed to assess all Scottish Premier League Safety Officers and all First Division Safety Officers and to run 2 more courses for SFL Safety Officers. Requested to deliver Security Officer Training and Police training in Uruguay for the Basketball Federation. Re appointed by ECB as Crowd Safety Advisor Appointed as Consultant to the New National Stadium in Warsaw

2010

Written and delivering Advanced Spectator Safety Management Training Programme to Safety Officers in UK. Approached to assist in delivery of Safety Officer Training in Istanbul Working with Skills Active to review at Spectator Safety Management Qualifications Contracted to train and assess G4S Event Managers Commissioned to write all the documentation for the new Brighton and Hove Albion Stadium

2011

Invited to attend and speak at the NCS4 conference in New Orleans. Consulted by the Kenyan Premier League in relation to the training for their Safety Officers. Delivered a pilot Spectator Safety Management Program at PPL Park, in Philadelphia. Appointed the first ever Safety Officer for the Olympic games in 2012 to be held in UK. Approached by Police Training College in Scotland to collaborate on a project with Poland and Ukraine to train their Safety Officers for 2112 European Games. Continued to run courses in the UK for Safety Managers and Safety Advisory Groups. Accepted as a lifetime member of Cambridge who’s who. Member of IOSH Member of the Football Safety Officers Association. Secretary to the newly formed Sports Grounds and Events Group.

2012

Appointed as safety officer for the 2012 Olympics. My role is to assist in planning and delivery of a safe environment for up to 250,000 daily spectators in the Olympic Park in London. This event was one of the biggest ever events in the UK, with up to 230,000 people entering and leaving the park on a daily basis. My role was to train and monitor 3 other safety officers assisting in this role and to co ordinate the safety management documentation and provide an audit trail for the post event evaluation. Invited to speak at the annual Safety Officers conference in Denmark. Developed new training courses for Safety Officers and Safety Advisory Groups in relation to Green Guide changes. Working with Scottish Police College in Tulliallan to develop training for Police Officers and Security Managers at International venues and stadiums. Participated in a trade Mission to Rio and presented to the IOC for 2016 Olympics and 12 venues for the 2014 World Cup. Travelled back in October for a series of workshops, in liaison with the Safety at Sports Grounds Authority. Appointed to Glasgow 2014 as General Manager for Spectator Safety Management for the Commonwealth Games in 2014

2013

Attended and presented at the NCS4 conference in Orlando, on safety management in the last mile and security issues at road events. Trained and assessed Safety Officers for Glasgow Life, a Stakeholder and owner of Venues for the XX Commonwealth Games. Worked full time for the Commonwealth Games until February 2014.

2014

Joined MEI as Executive Member. Presented at Spectator Safety and Security Conference in Kenya, with the SGSA and KPL Presented at FSOA Scotland annual conference on Spectator Safety at the Commonwealth Games. Delivered workshop on spectator safety at Tulliallan Police Scotland Events Course Continued to train and assess Safety and Security Managers for the FA and SFA. Appointed Safety Officer for the Silverstone Grand Prix and Moto GP

2015

Appointed as Safety Management consultant for the Superstadium Management Company working to the Owner Ehab Allam. Reviewed the matchday operation and made recommendations to improve security and safety management on matchdays. Still working with them as Matchday Safety Officer until July 2016. Re-appointed safety officer for Silverstone for the Grand Prix. Continued to deliver safety management training throughout the UK, and working as the matchday Safety Officer for Leeds United on a two day a week contract.

2016

Re-appointed safety officer for Silverstone for the Grand Prix for the third year. Appointed Security Officer to FIFA